Old habits are hard to break. If you’re an agent or broker that still favors paper and ink, then you might have some misconceptions about this modern time-saving technology that has been holding you back. Once you understand the advantages of eSigning – what it can mean to you, your business and especially your customer experience – you’ll not only become a user, but also maybe even an advocate.

Benefits for agents and clients

Is there anything more frustrating to an agent than discovering a crucial document is missing a signature? Let’s face it: despite advances in technology over the last couple of decades, it seems we have more forms that need signing and more documents that require disclosure to clients. This means we need more signatures in more places. The risk of missing a signature has probably never been greater, and that’s where the number one benefit of eSigning shines:

Benefit #1: eSigning makes sure you never miss a signature again

No more scrambling to get that missing signature. With Form Simplicity from Florida Realtors® with eSign, the document can’t be finalized until every client digital signature and initial field is complete. That’s the cool thing about computers: they are smarter than humans when it comes to tasks like these and won’t let you make a mistake. It walks you through page-by-page to make sure you sign exactly where you need to and flags any missed signature before it ever lets you save or send a file.

And it’s hard enough trying to chase down all the documentation in a transaction to begin with, right? That’s another big benefit that eSigning gives agents: less chasing around town and a lot less time and expense sending out documents via mail and FedEx. No more stamps to stick or packages to drop off. That’s big benefit number two for eSigning:

Benefit #2: eSigning saves agents and clients time and money

Ever work with clients that have crazy schedules that don’t match? Every day? Well, that’s another huge benefit to eSigning: not everyone has to be in the same room at the same time. And the convenience of signing remotely scores you brownie points with your clients. Often, they won’t have to even leave their office. You can email them documents for their signature to two separate emails because they are in two separate places, right? They can sign at two separate times and you will still have everything you need. That’s a huge third benefit:

Benefit #3: Remote eSigning lets your clients sign when they want, where they want

Clients can sign documents on their mobile phones, on a tablet or laptop on the go, or on their desktop computer at home – just about any place with an Internet connection.

Then there is the big fourth benefit for you, and that’s what protects you and reduces your liability: the terrific security of eSigning. It is just too easy to forge paper documents and signatures, but with eSigning, the security level is on par with what federal banks use for cyber security. There is a very tightly documented “digital chain of custody” so the documents – and you – are protected. They are protected to reveal if they have been tampered with. And for compliance purposes, they provide a clear audit trail so you and your client can see with every document who did what and when.

Because they are so well encrypted, they are as likely to be hacked as your safety deposit box is likely to be stolen from your bank’s vault. The safety and security surrounding eSigning has never been better. Knowing that they are not only in full compliance with the law and rules and regulations of their trade, but are doing a superb job of protecting their clients’ privacy and financial safety, should give every agent peace of mind.  Buying or selling a home is already one of the most stressful events in a person’s life.  By taking the worry out of losing signed documents and reducing the risk of potential nefarious activity, it should also put your client’s mind at ease. That’s big benefit number four:

Benefit #4: eSigning makes transactions safer and more secure

In the end, eSigning is more than just Earth-friendly: it makes transactions go faster, smoother and even safer. It saves you, the agent or broker, and your clients, time and money. And most importantly, it’s just a better way of doing business—and a digital pen will never ruin anyone’s shirt.

Real estate consept : Businessman touching the screen about real estate

In Part Two of this two-part series that looks at how electronic signatures work inside a transaction management solution, Tricia Stamper of Florida Realtors shows what the signature experience looks like from a home buyer or seller’s point-of-view.

One of the most powerful ways to quickly engage a new client is to show them something that will “wow” them. Digital signing can have that “wow” factor, particularly with home buyers and sellers who are used to signing paper real estate documents. The fact is, the more experienced your client is with a standard, paper-filled real estate transaction, the more they are going to appreciate – and be delighted with – the digital signing process.

And that’s a big misnomer in real estate: that somehow, your clients have to be tech-savvy to want to sign documents digitally. The only real impediment is not technology. The real barrier is the resistance we all have to doing something that we have never done before: the fear of the unknown. But if you show your clients what the digital signing process is like, and explain the incredible benefits it provides for them, you will find that every one of your customers, no matter what age or level of experience with new technology. In fact, digital signing is no longer considered a nice feature to offer. It has become so pervasive that buyers and sellers are expecting their agents to make it available to them, and not just Millennials.

Let’s look at how digital signing works for the consumer using Form Simplicity, a leading transaction management program that is Realtor-created and supported. The move towards a paperless transaction with Form Simplicity helps unlock the chains that keep agents tied to their desktop computers by giving agents access to all their documents from anywhere with Internet connection, anytime. With eSign built-in, Form Simplicity demonstrably improves the customer signing experience. Digital signing reduces both the time to sign and the number of errors. It eliminates the 11th hour scramble to get a missing signature, an unpleasant experience that can frustrate you, your customer and be incredibly stressful. Continue reading

Businessman pressing contract on a digital screen, concept about agreement in business

In Part One of this two-part series in looking at how electronic signatures work inside a transaction management solution, Tricia Stamper of Florida Realtors shows what the experience looks like from an agent’s point of view. In Part Two, Stamper will show what the signature experience looks like from a clients’ point-of-view.

Going paperless is the fastest way for agents and brokers to improve their businesses, increase their profitability and give clients a better experience. Real estate is a mobile industry and agents are always on the go: in their home office, in their car, or meeting with clients at their home.

Today, by using a transaction management program such as Realtor-created and supported Form Simplicity, agents and brokers have the mobile tools to put contracts together anywhere. Agents are no longer chained to their desk and with Form Simplicity’s integration with eSign, electronic signatures can save every agent literally hours per transaction. That translates into increased profitability and productivity for agents.

Let’s first take a look at how easy and fast it is for an agent to use eSign technology, as shown inside Form Simplicity:

First, an agent can create an eSign session and quickly auto-populate their client information from the transaction contacts already inside Form Simplicity: (If the contact is not already in Form Simplicity, the agent can manually add them later in the process.)

esign1 Continue reading

peaceofmind

We rely on technology in real estate today more than ever. But it seems we often take it for granted. Until we read the headlines, that is, and are reminded that with powerful technology comes the need for caution, care and responsibility in order to protect our clients and our own livelihood.

Did you know that nearly 30,000 websites are infected with malware every day? Target got hacked, and 70 million customers were affected. Over the last five years, 27 million Americans have faced identity theft. And that’s just the tip of the iceberg, according to the FBI, as Cyber Crime has become commonplace and it’s growing.

In fact, the FBI now has specially trained “cyber squads” at its headquarters and in each of its 56 field offices nationwide. They have even established new “Cyber Action Teams” that at a moment’s notice will travel to just about anywhere in the world to assist with computer intrusion cases.

That’s why, when dealing with one of the most important financial decisions someone will make in a lifetime – buying a home – every piece of software that touches confidential information must be truly secure. It’s why we built superior-level security into Form Simplicity, one of the most popular Transaction Management tools for real estate agents and brokers, created by Realtors and for Realtors and owned by Florida Realtors®.

Going paperless and reducing risk
Agents need a key go-to technology to help digitize their workflow, and that is what Form Simplicity does. Transaction management software, for the novice, simply takes parts of an agent or broker’s job that are seen as time-consuming and often repetitive, and makes them much easier. Continue reading

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It often feels like different brands are providing identical services while simply changing their names. However, as both marketing and advertisements find their way into multiple channels of our lives, we forget that many of those brands do in fact possess specialties that set them apart.

With Form Simplicity’s Ultimate Edition, REALTORS® have access to eSign, an electronic signature service that not only speeds up the process of writing contracts, but also executing deals and getting agents one step closer to receiving their commissions. But what is it REALLY that makes Form Simplicity’s Ultimate Edition a product different from the rest? It provides its users with Knowledge Based Authentication, Tamper Proof documents, Mark-Ups, SMS Authentication and In-Person Signing. Continue reading