Old habits are hard to break. If you’re an agent or broker that still favors paper and ink, then you might have some misconceptions about this modern time-saving technology that has been holding you back.
Once you understand the advantages of eSigning – what it can mean to you, your business, and especially your customer experience – you’ll not only become a user, but also maybe even an advocate.
Benefits of digital signatures for agents and clients
Is there anything more frustrating to an agent than discovering a crucial document is missing a signature? Let’s face it: despite advances in technology over the last couple of decades, it seems we have more forms that need signing and more documents that require disclosure to clients. This means we need more signatures in more places. The risk of missing a signature has probably never been greater, and that’s where the number one benefit of eSigning shines:
Benefit #1: eSigning with digital signatures makes sure you never miss a signature again
No more scrambling to get that missing signature. With our real estate transaction management software, the document can’t be finalized until every client digital signature and initial field is complete. That’s the cool thing about computers: they are smarter than humans when it comes to tasks like these and won’t let you make a mistake. It walks you through page-by-page to make sure you sign exactly where you need to and flags any missed signature before it ever lets you save or send a file.
And it’s hard enough trying to chase down all the documentation in a transaction to begin with, right? That’s another big benefit that eSigning gives agents: less chasing around town and a lot less time and expense sending out documents via mail and FedEx. No more stamps to stick or packages to drop off. That’s big benefit number two for eSigning:
Benefit #2: Digital signatures save agents and clients time and money
Ever worked with clients that have crazy schedules that don’t match? Every day? Well, that’s another huge benefit to eSigning: not everyone has to be in the same room at the same time. And the convenience of signing remotely scores you brownie points with your clients. They usually won’t even have to leave their office. You can email them documents for their signature to two separate emails because they are in two separate places, right? They can sign at two separate times and you will still have everything you need. That’s a huge third benefit:
Benefit #3: Remote digital signatures let your clients sign when they want, where they want
Clients can sign documents on their mobile phones, on a tablet or laptop on the go, or on their desktop computer at home – just about any place with an Internet connection.
Then there is the big fourth benefit for you, and that’s what protects you and reduces your liability: the terrific security of eSigning. It is just too easy to forge paper documents and signatures, but with eSigning, the security level is on par with what federal banks use for cybersecurity. There is a very tightly documented “digital chain of custody” so the documents – and you – are protected. They are protected to reveal if they have been tampered with. And for compliance purposes, they provide a clear audit trail so you and your client can see with every document who did what and when.
Because they are so well encrypted, they are as likely to be hacked as your safety deposit box is likely to be stolen from your bank’s vault. The safety and security surrounding eSigning have never been better. Knowing that they are not only in full compliance with the law and rules and regulations of their trade but are doing a superb job of protecting their client’s privacy and financial safety, should give every agent peace of mind.
Buying or selling a home is already one of the most stressful events in a person’s life. By taking the worry out of losing signed documents and reducing the risk of potential nefarious activity, it should also put your client’s mind at ease. That’s big benefit number four.
Benefit #4: eSigning makes transactions safer and more secure
In the end, eSigning is more than just Earth-friendly: it makes transactions go faster, smoother, and even safer. It saves you, the agent or broker, and your clients, time and money. And most importantly, it’s just a better way of doing business—and a digital pen will never ruin anyone’s shirt.